Pricing

Get started with Mitsolab

Portal

One seat. Every Portal feature.

Admins and agents are priced the same. Portal costs $24 per seat per month with monthly billing, or $20 per seat per month when billed annually at $240 per seat per year.

Save 17% with yearly
Portal
$20 total
per month

1 seat × $20 · billed $240/year

Number of seats Choose between 1 and 1,000.
1,000 Copilot drafts/month Pooled across the workspace
Start your 14-day trial

Up to 10 trial seats · 250 Copilot drafts

Complete Portal features

Inbox & channels

  • Shared omnichannel inbox
  • Conversation assignment and handoff
  • Attachments and conversation history
  • Internal notes and team collaboration

CRM & pipelines

  • Contacts and organizations
  • Custom fields
  • Sales pipelines
  • Notes and activity history

Team operations

  • Tasks and assignments
  • Internal team messaging
  • Team shifts
  • Admin and agent roles
  • Shared knowledge base

Tools & data

  • Action Tools
  • Analytics and reporting
  • Imports and exports
  • API access
  • Webhooks

Copilot

  • AI-drafted replies
  • 1,000 drafts per seat/month, pooled across the workspace
  • Extra drafts: 1,000 for $5 or 5,000 for $20
AI Agents

More conversations. Less manual work.

Choose the monthly message allowance that fits your workload. The Free plan is $0 for 50 messages. Paid plans cover both full AI Agents and AI Dispatchers: Hobby is $39 monthly or $32 per month billed annually, Growth is $149 monthly or $124 annually, and Pro is $399 monthly or $332 annually.

Save 17% with yearly
Free
$0
/month

50 messages/month

1 AI Agent
1 AI Action per agent
1 MB knowledge per agent
Supported messaging channels
Start Free
Hobby
$39
/month

2,500 messages/month

1 AI Agent or Dispatcher
4 AI Actions per agent
25 MB knowledge per agent
Channels, widget & API access
Analytics & reports
Get Started
Growth
$149
/month

10,000 messages/month

2 AI Agents or Dispatchers
8 AI Actions per agent
50 MB knowledge per agent
Channels, widget & API access
Analytics & reports
Get Started
Most popular
Pro
$399
/month

40,000 messages/month

3 AI Agents or Dispatchers
10 AI Actions per agent
100 MB knowledge per agent
Channels, widget & API access
Analytics & reports
Get Started
Enterprise

Custom message volume

Unlimited AI Agents
Custom message volume
Account manager
Higher limits
Analytics & reports
SLA
Dedicated support

AI Agents add-ons

Available on any AI Agents plan.

Extra messages
$15/1,000 messages

One-time, non-expiring pack

Extra agents
$12/agent/month

Billed $144/agent/year

Remove branding
$20/month

Billed $240/year

Custom domain
$20/month

Billed $240/year

Compare AI Agents plans

Feature Free Hobby Growth Pro Enterprise
Messages/month 50 2,500 10,000 40,000 Custom
AI Agents or Dispatchers 1 1 2 3 Unlimited
AI Actions per agent 1 4 8 10 Custom
Knowledge base per agent 1 MB 25 MB 50 MB 100 MB Custom
AI Dispatcher
Channel deployment
Website widget
Integrations
API access
Extra agents add-on Included
Priority support

Enterprise

More control, support or infrastructure for your organization.

Portal Enterprise

Custom limits, an SLA, an account manager and flexible contract terms.

Private Cloud

A single-tenant Mitsolab instance hosted in the country you choose.

Contact Sales