Free
$0
Get started fast
- Top LLM Models
- 50 messages/month
- 1 AI agent
- 1 member
- 400 KB per agent
Pricing
AI agent pricing for customer support teams
Choose the plan that fits your stage. Add modules or credits any time.
Hobby
$29
Everything in Free with
- 2,500 messages/month
- 1 AI agent
- 2 members
- Full Integrations
- API Access
- 4 behaviour policies
- 10 AI Actions per agent
- Basic Analytics
- 25 MB per agent
Popular
Growth
$119
Everything in Hobby with
- 10,000 messages/month
- 2 AI agents
- 3 members
- 10 behaviour policies
- 10 AI Actions per agent
- CRM system
- Ticketing System
- 50 MB per agent
Pro
$299
Everything in Growth with
- 40,000 messages/month
- 5 members
- 15 AI Actions per agent
- Advanced Analytics
- Ticketing System
- 80 MB per agent
Enterprise
Lets Talk!
Contact sales
Everything in Pro with
- Higher limits
- SLA
- Account manager
- Priority support
- Private AI infrastructure
Add-ons
Extra message credits
Automatically top up when monthly credits run out.
$10 per 1,000 message credits
Extra agents
Add additional agents to any workspace.
$7 per month
Remove "Powered by MitsoLab"
Remove MitsoLab branding from deployed agents.
$29 per month
FAQs
Each request made by your AI agent to the underlying AI model consumes message credits. Some user messages may trigger multiple internal requests when actions or data lookups are involved.
Credits renew at the start of each calendar month, regardless of your signup date. If you subscribe on January 12th, your credits reset on February 1st.
Actions themselves do not have a separate cost, but they can require additional AI requests to decide, execute, and respond, which may use more message credits.
When you reach your monthly limit, your agent will pause responses until credits renew or you upgrade your plan. You can enable auto-refill to automatically add credits.
Yes. Upgrades take effect immediately, while downgrades apply at the next billing cycle.
You keep access until the end of your current billing period. After that, your account moves to the free plan.
No. Your data is not used to train generalized AI models. It is only used to power your own agent.
Yes. Message credits are shared across all agents in the same workspace.
Pro includes core analytics: FAQ usage, unanswered questions, product interest, escalation rate, and rule triggers. These show what customers ask, where the agent fails, and how to improve responses.
Get
Started
MitsoLab