All four tiers include the same shared omnichannel inbox and the same full CRM — you're only paying for seats and the extras below.
2 seats
4 seats
10 seats
20+ seats
+ $13 per extra seat beyond 20
Mockup comparison — final feature list to be confirmed.
| Feature | Free | Starter | Scale | Pro |
|---|---|---|---|---|
| Seats included | 2 | 4 | 10 | 20+ |
| Shared inbox | ||||
| Full CRM | ||||
| Custom fields | ||||
| Advanced reporting | ||||
| API access | ||||
| SSO |
Covers both AI Dispatchers and full AI Agents. Pick a plan based on how many AI-handled messages you expect per month.
2,500 messages/month
10,000 messages/month
40,000 messages/month
Custom message volume
Available on any AI Agents plan.
$10 per 1,000 messages, non-expiring.
$29 per month.
$7 per agent, per month.
Mockup comparison — final feature list to be confirmed.
| Feature | Hobby | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Messages/month | 2,500 | 10,000 | 40,000 | Custom |
| AI Dispatcher | ||||
| Full AI Agents | 1 | 3 | 10 | Unlimited |
| Custom knowledge base | ||||
| API access |
Private Cloud runs your own instance of Mitsolab on a server dedicated to you, hosted in the country you choose — built for teams with data residency or privacy requirements.
