Portal brings every channel your customers use — WhatsApp, Instagram, Messenger, Telegram, email, and SMS — into a single shared inbox your whole team works from. The CRM sits right alongside it, reading and writing to the same customer record, so nobody re-types a conversation history into a second tool.
Everything a support or sales team needs to run conversations as a team, not as separate inboxes.
Every channel in one thread view — no toggling between apps or missing a message because it landed somewhere else.
Contact records, deal stages, notes, and history — on every plan, including Free. No CRM paywall.
Assign conversations, hand off between teammates, and see who's handling what without asking around.
The inbox and the CRM read the same customer data — update it once, see it everywhere.
Turn on AI Dispatchers or full AI Agents whenever you want — they plug straight into the same inbox and CRM.
Response times and conversation volume pulled from the same data your team is already working in.
