Chat and message handling
Answer customer conversations across connected channels and the website widget.
Create support, sales, or custom AI agents with role instructions, high-end LLM behavior, knowledge sources, dynamic context, tool calls, and website deployment.
Each agent gets a role, sources, actions, deployment options, activity, and insights.
Answer customer conversations across connected channels and the website widget.
Use docs, notes, products, FAQs, Notion, customer records, and changing business context.
Connect custom API calls and outside services such as Google Calendar, Gmail, Zapier, Make, Slack, and CRM tools.
Escalate unresolved work with summary, urgency, missing details, and recommended next step.
Use templates for general, support, sales, or custom behavior and set the greeting.
Attach knowledge, dynamic sources, custom API calls, and allowed integrations.
Use API, chat page, website embed, or live channel assignment.
Open the Dashboard to configure the workspace, then let your team run the daily work from Portal.