Complete profiles
Store contact details, ownership, tags, notes, and activity in one customer record.
CRM
Customer records that stay connected to every conversation and ticket.
Give teams one customer timeline for contact details, ownership, notes, pipeline stages, conversations, tickets, and AI-prepared follow-ups.
CRM workspaceCustomer profile
Contact timelineMessages, tickets, notes, and owner in one recordActive
Pipeline updateDeal stage and follow-up attached to contextSales
Conversation historySupport and sales threads linked automaticallySynced
The problem
Disconnected customer records make every handoff slower.
When CRM context lives away from conversations and tickets, employees repeat questions and lose the next best action.
Pipeline context
Track deal stages, follow-ups, and account movement beside support history.
Connected history
Tie inbox conversations, tickets, and AI summaries back to the customer timeline.
Where it fits
CRM is the customer memory for Mitsolab Business Solutions. It keeps support, sales, and operations aligned around the same person or account.
Works with
- CRM for contact history and pipeline context.
- Tickets for trackable issues and operations tasks.
- Support AI agents for answers and summaries.
- Integrations for channels, commerce, docs, and workflows.
Start with CRM
Start Free Keep every customer interaction attached to the record.
Create a workspace, import customer context, and connect conversations to CRM from the Dashboard.